One- Stop Solution Service

1.3D/CAD engineering drawing to confirm project execution/implementation as presale service within 72 hours.
2.Free CAD drawings for steel structure, signal/power connections of led display which guide for site cable arrangement and structure preparation in advance.
3.7/24 online remote control service , and local engineer service within 8 hours contact.
4.Free technical training in factory.
5.MPLED engineers will fly to the site if you need local service.
6.Expanding market plan with professional MPLED team over 8 years experience.
7.Multiple options for global transportation, like FOB, CIF, DDP, DDU to most countries.

FAQ

Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?
A: Yes, we offer 2  years warranty to our products.

Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.