FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you manufacturer or trade company for led display?

MPLED company is manufacturer in shenzhen city and we have our own engineer team to do customized solution and technical support.

How’s your warranty and service?

24 months warranty for all of our projects. Within 2 years, customers send back factory for repair or replacement without charge for  all  the  problem  accessories  from  MPLED(human  factors  or  force  majeure  not included).

What payment method do you have?

MPLED company support for all kinds of international trade payment way such as Credit card, T/T, paypal, e-checking, L/C, etc.

What’s your main market and how’s client feedback?

MPLED company business rule is HONESTY, RESPONSIBILITY, WIN-WIN, this help us get high development in Asia and North America market.
Client always high appreciation for our competitive products, quick response service and professional service.

Do you have MOQ for products?

MPLED company seldom limit for MOQ, client can well make trial order or test our samples before mass quantity order.

Do you have oversea office?

MPLED company has so many agent office overseas such as France, Germany, New Zealand, Indonesia, Chile, United Kingdom, Saudi Arabia and Egypt. You can get local service from these offices, you can also deal with our factory.

How’s your delivery time?

Stock products is 5-7 days. New production is 22-25 days. Customized product is 35-45 days.

How’s your product when compare to others?

MPLED company targets on Middle-up level market which provide not only stable quality but also the vivid image quality of led display. The most important is that the service is really make you happy and satisfied a lot.